Current:Home > ContactWalmart store in Missouri removes self-checkout kiosks, replacing with 'traditional' lanes -StockPrime
Walmart store in Missouri removes self-checkout kiosks, replacing with 'traditional' lanes
View
Date:2025-04-19 00:03:14
One Walmart in Missouri is ditching self-checkout kiosks, bringing employees back to work the register.
A Walmart store located in Shrewsbury, a suburb of St. Louis, has begun converting the self-checkout lanes to "traditional checkout lanes," Walmart spokesperson Briand Little said in a statement to USA TODAY.
Little said the move is part of Walmart's "announced plans for additional investments and improvements to stores across the country."
"The decision was based on several factors, including feedback from associates and customers, shopping patterns and business needs in this area," Little added. "We believe the change will improve the in-store shopping experience and give our associates the chance to provide more personalized and efficient service.”
The Walmart store also confirmed to USA TODAY the kiosks were being removed.
Is Walmart getting rid of self-checkout?No, but it's 'testing' how, when to use DIY process
Walmart allowed to experiment with checkout options
There has not yet been a corporate-wide directive issued for the removal of self-checkout lanes at Walmart stores nationwide. But Walmart has indicated it will allow store managers experiment with checkout options.
"Our managers look for ways to innovate within their stores and pay close attention to customer feedback on where they can better meet their needs," company spokesperson Joe Pennington previously said in a statement obtained by USA TODAY in October.
Pennington noted at the time that "there are no current plans for self-checkout removals nationwide."
Target, Dollar General among retailers making changes to self-checkout lanes
Self-checkout is changing rapidly, with major retailers like Target and Dollar General, opting to limit the amount of items that can be purchased at self checkout or removing the kiosks from stores altogether.
Target announced in March that they would began “to limit self-checkout lanes to 10 items or less." Customers with “larger shopping hauls” will be checked out by human cashiers, USA TODAY reported.
Dollar General also made a similar announcement recently, with CEO Todd Vasos saying they removed self-checkout from more than 300 of its stores, where the most "shrink,” which is when theft or products selling for less than actual prices, occurs.
Customers will be limited to five items or less at Dollar General locations with self-checkout kiosks.
Vasos said they would begin to “convert some or all of the self-checkout registers to assisted-checkout lines in about 9,000 stores,” according to USA TODAY reporting.
Costco, too, has begun cracking down on checking membership cards in self-checkout lines.
Contributing: Mike Snider
veryGood! (5)
Related
- Toyota to invest $922 million to build a new paint facility at its Kentucky complex
- Will Messi play in Orlando? Here’s the latest on Inter Miami star’s left leg injury
- Air Force instructor pilot killed when ejection seat activated on the ground
- What is Ashley Madison? How to watch the new Netflix doc 'Ashley Madison: Sex, Lies & Scandal'
- Whoopi Goldberg is delightfully vile as Miss Hannigan in ‘Annie’ stage return
- Houston Astros' Ronel Blanco ejected following lengthy inspection of his glove
- 2024 PGA Championship long shots, odds if favorites Rory McIlroy, Scottie Scheffler fall
- Commanders coach Dan Quinn explains why he wore shirt referencing old logo
- Where will Elmo go? HBO moves away from 'Sesame Street'
- Parishioners subdue armed teenager at Louisiana children’s service
Ranking
- Taylor Swift Eras Archive site launches on singer's 35th birthday. What is it?
- 'Jeopardy!' spinoff is in the works: 'Pop Culture Jeopardy!' will stream worldwide on Amazon Prime
- At least 8 people killed in Florida bus crash; dozens injured
- No boats? OK. A clever California homeowner paints a mural to hide a boat in his driveway
- South Korean president's party divided over defiant martial law speech
- Boxer Sherif Lawal dies after being knocked out in professional debut in London
- Jokic scores 40, Nuggets shut down Edwards in 112-97 win over Wolves for a 3-2 series lead
- 'All That' star Lori Beth Denberg alleges Dan Schneider 'preyed on' her
Recommendation
John Galliano out at Maison Margiela, capping year of fashion designer musical chairs
8 people killed in mass shooting right in the center of town near resort area in Mexico
Harry and Meghan wrap up a very royal looking tour of Nigeria
Comcast to offer Netflix, Peacock, Apple TV+ bundle: What to know about streaming bundles
The FBI should have done more to collect intelligence before the Capitol riot, watchdog finds
Cream cheese recall: Spreads sold at Aldi, Hy-Vee stores recalled over salmonella risk
Kyle Richards Shares Surprising Reaction to Mauricio Umansky Moving Out of Their House
Huey Lewis says Michael J. Fox supported him through hearing loss: 'We're really a pair'